Call Center Representative - SHCN
The Call Center Representative provides customer service for members, including completing all necessary paperwork, answering phones, and meeting monthly goals. They answer phones promptly, in a professional tone, and appropriately respond to member inquiries or requests while maintaining performance measures.
Health Choice exists to improve the health and well-being of the individuals we serve through our health plans, integrated delivery systems and managed care solutions. We strive to recruit and retain only the finest health care professionals with the highest levels of integrity, compassion and competency. If you are driven by your own personal commitment to these values and desire to work in a team-focused, collaborative and supportive environment GÇô while still being valued for your individual strengths GÇô Health Choice is the place for you.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
High School Diploma or GED
At least one (1) year in a call center environment
At least one (1) year customer service
Bilingual English / Spanish preferred
Computer experience necessary
Job Status: On Call
Job Reference #: 1901069