Job Description

Category:
Management/ Professional

Facility:
Steward Health Care Network

Department:
Steward Health Care Network

Req Number:
51261

Job Details:

POSITION SUMMARY:

The Local Chapter Manager, Network Development will have be responsible for developing and maintaining robust recruiting and retention strategies for Steward Health Care Network in our new and existing markets.

This is a senior role with tremendous opportunity to impact a successful fast growing health care system that values innovation, creativity and results.

The incumbent will provide the leadership and expertise needed to develop and implement a medical manpower plan to support the strategic, operational, financial and clinical objectives of Steward Health Care Network. This responsibility will be accomplished in partnership with their direct report the Regional Executive Director of Operations and Hospital Presidents in consideration of their market's needs along with other key internal stakeholders. He/She will coordinate the activities related to network development including recruitment, network development and project management.

KEY RESPONSIBILITIES:

* Strategic sourcing of candidates by initiating and maintaining networking relationships though medical associations, key contacts and visibility at professional conferences.
* Recruitment of qualified physicians includes initial screening, introduction of candidate to local area, responding to inquiries both about relocation as well as hospital/ practice questions in order to identify the best match of candidates with the appropriate opening.
* In conjunction with Hospital Presidents and SHCN, continually assess the viability and strengths of the physician network, and identify areas of opportunity, and develop strategies to recruit appropriate providers.
* Retention of recruited physicians is based on the ability of the recruiter to manage expectations of the candidate with expectations of the practice / hospital into which he/s he is recruited, as well as being responsive to the concerns and issues of the candidate.
* Continue ongoing efforts to build a culture of accountability and clinical excellence through strategic recruitment and retention of the necessary administrative team, physicians, clinicians, and staff to achieve SHCN's goals and objectives.
* Maintain required statistics and metrics to track recruitment efforts.
* Develop/maintain a current understanding of the market in all SHCN markets in order to respond to both candidates and staff inquiries and ensure competiveness of recruitment efforts.
* Ability to effective interview, screen and establish rapport with candidates.
* Ability to convey information about the Steward Health Care Network and the Steward system to leave candidates with a positive impression about the organization.
* With the guidance of the Regional Executive Director, Operations, assesses the performance improvement needs of provider practices across the Chapter and coordinates all SHCN resources on the Local Chapter Performance Team to assist Chapter providers with maximizing value delivered to all key stakeholders.
* Has knowledge on all PCPs and Specialists within assigned Chapter, including key information such as group membership, affiliations, and historically contextual elements.
* Ensures that new SHCN providers are effectively supported throughout the on boarding process and acts as a central point of contact when issues arise that require escalation.
* Monitors the availability of in network service gaps that need to be filled in order to keep patient care services in the Steward system and proactively manages physician and key hospital leadership relationships and brings critical issues needing attention to the SHCN and Chapter leadership team
* Communicates regularly through various communication methodologies, including one on one or group meetings, with local providers and their staff consistent with the key messages disseminated from the SHCN Governance Structure at the direction of the SHCN Leadership Team. Develops and provides education to provider and office staff regarding initiatives of the local chapter and SHCN including health plan updates.

* Performs other duties as requested

REQUIRED KNOWLEDGE & SKILLS:

* Senior Physician Recruitment and Development professional with a proven track record of record and aligning physicians/and physician executives with Healthcare organizations. Masters' in Business or related field.
* Understanding of the health care delivery setting. Experience with diverse populations a plus.
* Experience working with physician practices; demonstrates an understanding of practice operations.
* Strong communication skills; ability to interact with clinical care team and physicians in appropriate manner.
* Demonstrated quantitative and analytical skills.
* Excellent organizational capabilities and good attention to detail.
* Strong sense of diplomacy and ability to work under pressure. Must have the interpersonal skills and charisma to bring diverse constituencies and teams together in pursuit of common goals. Demonstrates the commitment, confidence and sense of urgency necessary to achieve these goals
* Ability to work in a dual reporting (matrix) environment.
* Leadership skills, ability to influence, form consensus and drive an agenda.
* Ability to present information to small and, at times, large audiences of various skill levels.
* Must be able to maintain confidentiality of information.
* Ability to function effectively within an ever-changing environment and to meet deadlines and reprioritize as necessary.
* Ability to mentor and develop staff
* Demonstrated ability to effectively source and recruit qualified candidates
* Demonstrated understanding of medical manpower planning and the requirements of each individual market and / or specialty.
* Ability to effective interview, screen and establish rapport with candidates.
* Strong organizational skills to maintain large amounts of data and information on candidates, markets and the organization as a whole.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

* Education: Bachelor's degree in relevant field (or equivalent combination of education and experience); Master's strongly preferred.
* Experience (Type & Length): At least ten years as a senior leader in a managed care environment of a similar capacity including negotiating a wide range of performance based arrangements. Management / supervisor experience require
* Software/Hardware: Strong knowledge in Microsoft Office applications - Word, Excel, Access, and PowerPoint; proven ability to learn new information systems as necessary.
* Other: Understanding of the health care delivery setting including both hospital and physician reimbursement and claims processing.




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