Job Description

Test and coordinate business enhancements for quality control:

-+ Ensure quality of product -- the primary function of this position is to provide both quality control techniques and quality assurance practices to help ensure the continued high level of quality in our business systems

-+ Perform testing in development and production environments to ensure the delivery of high quality end results

-+ Integrate test specifications into design specifications

-+ Test applications for reliability, consistency, and ease of use

-+ Test business enhancements for quality control, by understanding business needs and requirements and testing to guarantee that enhancements are functioning as intended

-+ Test Planning consists of the following tasks:

o Test Cases GÇô Identify and document the scenarios/requirements for testing

o Test Conditions GÇô Identify and document the conditions to be tested and expected results

o Test Set Up GÇô Identify and document the data set up requirements for each scenario

o Develop, coordinate and present test results to the Business Analyst, System Analyst, and Developer

-+ Document and prioritize test conditions and test scenarios

-+ Identify, log, and track defects discovered during testing

-+ Define and track quality assurance metrics such as defects, defect counts, test results, and test status

-+ Provide reporting on defect tracking and escalate technical issues as needed

-+ As required, help develop system user manuals (online and print) and training documents

Assist Business Analysts:

-+ Research and resolve break/fix production issues and reproduce production issues in lower level environments as necessary

-+ Participate in business requirements meetings to gather and record specification information

-+ Help define functional requirements needed for internally-developed applications

-+ Coordinate and facilitate meetings with BA/development teams to ensure appropriate identification and handling of defects and their timely resolution

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


-+ BachelorGÇÖs degree in CS / MIS or equivalent experience in related roles

Years of Experience:

-+ Minimum five (5) years proven experience in software quality assurance and testing, developing test plans, scripts, cases, and supporting data, and testing business applications

Work Related Experience:

-+ Expertise performing Smoke, Integration, System, Regression, Performance, Compatibility, User Acceptance Testing (UAT), and Functional testing

-+ Demonstrated experience with SDLC, Waterfall, and/or Agile methodologies

-+ Experience creating test strategies and metrics and managing change through change access controls

-+ Proficiency creating test scripts, test plans, and tracked defects and testing completion reporting either manually or through the use of automated test tools (e.g. Mercury); automation tool scripting and implementation a plus

-+ Expertise testing various Client/Server, vendor supported, and Web-based applications both manually and using testing tools like QTP and Quality Center

-+ Previous application development experience a plus

-+ Previous application production support, code debugging, and/or related troubleshooting experience a plus

Specialized Knowledge:

-+ Strong working knowledge of web applications, web browsers, and security protocols (TLS, SSL)

-+ Knowledge of SharePoint (design and testing skills a plus)

-+ Knowledge of claims adjudication systems preferred (MedMC; QNXT)

-+ Knowledge of Medicaid, Medicare, HIPAA guidelines and regulations preferred

-+ A strong commitment to improving product quality and a resourceful testing mentality

-+ Exceptional organizational, time management, and prioritization skills

-+ Excellent interpersonal, listening, and written and oral communication skills

-+ Strong process orientation; attention to detail

-+ Strong analytical, problem-solving, and troubleshooting skills

-+ Solid knowledge of SQL, Microsoft development tools, and Microsoft Office tools

Application Instructions

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