Job Description

Location: Steward Health Care Network
Posted Date: 12/31/2021

Steward Health Care Network (SHCN) takes pride in its community-based care model, which drives value-added tools and services to our communities, patients, physicians, and hospitals across the continuum of care. In addition, Steward Health Care Network promotes care coordination and collaboration within the network in order to provide high-quality, efficient care to patients. With Steward in the community, all residents can be sure that there is a world-class doctor close to where they live.

The network is also responsible for the implementation and execution of our managed care contracts, medical management services, quality improvement programs, data analysis, and information services.

Position Purpose: The Quality Business Unit Analyst works in tandem with the quality team and Executive Director of Quality to provide expertise and insights into quality performance that will inform quality improvement strategy and Steward Health Care Network (SHCN) resource investment to improve quality performance.

  • Maintains monthly quality score cards and creates revised or new quality score cards for new contracts or changed contracts as assigned by manager
  • Completes monthly close dashboards and score cards prior to scheduled close meetings
  • Supports vendor quality measure validation activities as assigned by manager
  • Analysis of measure performance within SHCN value-based contracts that range from NCQA HEDIS measures to CMS ACO to patient experience of care survey data to health plan custom measures
  • Ability to tie together and use multiple different source data files including ad hoc, EMR, survey data, and claims/enrollment data from health plans and leverage for meaningful analysis of performance risks and opportunities
  • Assesses business needs or problems identified by quality team and builds analysis using either a novel approach or an evidence-based approach (when available)
  • Drives organizational innovation in performance improvement efforts by recommending evidence-based analysis/novel reports based on industry trends and publications
  • Completes impact analysis of upcoming changes in measure specifications and provides recommendations for measure steward comment period responses and/or contract team
  • Supports effective quality program contract negotiations through analysis of available data and assessment of SHCN historical data
  • For candidates within commuting distance of those offices, remote work (telework) may be available based on business needs and job performance, after successful completion of an in-office training period
  • Other duties as required based on business needs

Education / Experience / Other Requirements


  • Bachelor's degree required; Master’s degree preferred

Years of Experience:

  • Three (3) or more years of experience in health care quality data analysis in either a health plan setting or health system setting that included work with NCQA HEDIS measures

Specialized Knowledge:

  • Strong computer skills, including ability to code in SQL and use advanced functions of excel (VBA preferred)
  • Strong analytic skills/ability to translate complicated data into useable information, including analysis of practice variation
  • Strong leadership and management skills; self-directed
  • Ability to generate creative solutions

This position is subject to the COVID-19 Vaccination Policy for Steward Health Care Workforce. Employees in this position will be required to provide adequate proof of vaccination for COVID-19 by an FDA-approved vaccine prior to starting work. Steward will consider requests for exemptions from this vaccine requirement on the basis of medical condition or sincerely held religious belief in accordance with applicable Federal laws.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Additional Information

Steward Health Care Network is taking additional, necessary preparations to ensure patients can receive compassionate care in a safe, carefully managed environment – with confidence and without fear.

Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience:

  1. Any COVID-19 related care takes place in designated areas away from other patients and their families.
  2. A stringent cleaning policy has been implemented throughout our facilities.
  3. A strictly controlled visitor and masking policy is required for patient and colleague safety.

You can rest assured that we have made the necessary preparations to provide care in a safe, controlled and professional way.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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