Job Description

Category:
Management/ Professional

Facility:
Steward Health Care Network

Department:
Steward Health Care Network

Req Number:
52780

Job Details:
Purpose:

To work across the Steward enterprise, starting with SHCN and its Health Plan Division to (1) maximize performance in selected business units and (2) develop a series of aligned and interoperable strategic plans


Summary:


Immediate

Under the supervision, guidance and direction of the Chief Strategy Officer, the SVP for Performance and Strategy (SVPPS) shall work across the organization and alongside business leaders to close gaps in performance that hinder Steward value creation. The SVPSP will draw upon internal and external standards, best practices, benchmarks, common and best practices to (a) establish performance standards for key functions, (b) develop a series of work plans to close the gap between actual performance and the appropriate standard and (c) monitor performce, making corrections to the plan as necessary.

Longer Term

The SVP of Performance and Strategy works in close partnership with the leadership of each of Steward's business to ensure that each strategic plan appropriately addresses the all essential elements including:

  • Market Opportunity
  • Value Creation
  • Sustainable Growth
  • Risks and Risk Mitigation (including competitive and regulatory risks)
  • Talent (including development and retention)
  • Human and Technological Resources
  • Quantitative and Qualitative Measures of Success

Essential Duties and Responsibilities

  • Serving as "Chief Performance Officer" for strategically critical and under performing business units in turnaround situations
  • Conducting and/or sourcing market research in order to identify and stablish the appropriate performance standards in the areas the drive Steward value
  • Working along side business unit leaders to implement the appropriate and relevant performance standards
  • Devising in conjunction with business leaders metrics and dashboards to measure performance; including early warning systems and leading indicators wherever appropriate
  • Creating interdisciplinary Performance Improvement Plans, which incorporate all relevant areas such as Provider Contracting, Information Technology, Compliance, Finance, Qualty, Clinical Operations, Call Center and Marketing among others
  • Directing corrective actions to the Performance Improvement Plans as necessary
  • Promotes rigorous review of the risks and benefits

Additional Duties and Responsibilities

  • Developing stategic plans for selected business units using Lean Canvas or comparable format.
  • Working with the Chief Strategy Officer to ensure the alignment of the strategic plans with the Steward's enterprise growth, scale, margin and value objectives
  • Realizes synergies and maximizes cross functional strategic alignment across business units
  • Provides analytic, business/financial planning and operational support for the development, implementation and execution of key strategic initiatives
  • Proactively identifies market trends, changes in competitive landscape and new regulatory conditions that may create emerging opportunities or threats to disrupt Steward's strategic positioning
  • Advocates and communicates Steward's corporate strategy internally and externally
  • Other short term and longer term assignments as assigned by the Chief Strategy Officer


Qualifications

Experience/Qualifications:

  • Master's Degree in Business, Healthcare Administration or related field

  • Ten (10) or more years of experience leading business development, corporate strategy, strategic planning and portfolio management functions, working with leaders at the business unit and corporate levels

  • Proven track record of developing and implementing strategies that directly improved the performance of a complex healthcare enterprise

  • Exceptional analytical skills and a solid understanding of healthcare trends

  • Proven record of identifying and developing high performance teams while fostering a team-based work environment

  • Documented track record of implementing and accomplishing continuous process improvements in a complex health care organization or health system

  • Excellent customer service skills to understand and articulate diverse client needs and objectives, set and manage expectations and deliver as promised on time

  • Excellent presentation and communication skills, both one-on-one and in group settings



Application Instructions

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