Job Description

KEY RESPONSIBILITIES: • Manage the implementation of projects from inception to post-implementation support; • Manage the implementation of project programs - multiple projects that roll up to a program; • Manage the activities of cross-functional teams/workgroups as assigned for projects and initiatives; • Drive projects to completion in a matrixed in-sourced and out-sourced environment; • Manage business and technology risks associated with projects; • Coordinate technology and implementation plans with other divisions and project areas; • Ensure project documents are complete, current, accurate, and of the highest quality; • Facilitate team and meetings with business partners effectively; • Hold regular status meetings with project team; • Effectively communicate relevant project information to superiors; • Deliver engaging, informative, and well-organized presentations; • Resolve and/or escalate issues in a timely fashion; • Communicate difficult/sensitive information tactfully; • Responsible for implementation, planning, and execution; • Mentor and train business partners and more junior resources in project management best practices; • Build and maintain productive, healthy work relationships across the whole organization; and • Manage all projects utilizing the Project Management Life Cycle processes as defined by PMI – Project Management Institute.

REQUIRED KNOWLEDGE & SKILLS: • Strong negotiating, motivation, and facilitation skills; • Extensive experience with full Project Life Cycle and Systems Development Life Cycle Processes; • Experience with Waterfall, Iterative, Agile methodologies as well as ITIL; • Strong experience with Project Management Best Practices including: o Project Administration; o Prioritization of Deliverables; o Project Planning & Time Management; o Scope Management & Containment; o Estimating; o Budget Management; o Time Verification & Reporting; o Resource Management; o Project Review, Analysis & Implementation; o Issues & Risk Mitigation/Management; and o Production Readiness; • Ability to manage dependencies within and across multiple projects; • Broad understanding of information technology and its usage; • Ability to independently manage large-scale development and implementation projects; • Ability to identify and manage risk; • Ability to lead through the creation of innovative strategies, methods, and approaches; • Strong interest and good comprehension of emerging and new technology; • Strong understanding of budgeting and planning; • Excellent written and verbal communication skills; • Strong negotiation skills; • Strong attention to detail, process, deadlines and quality results; • Strong team player - able to negotiate compromise; • Proven track record of meeting project timeliness/deliverables; • Ability to motivate staff in a matrixed environment; and • Ability to manage within a changing and dynamic environment.


I. Education:  Bachelor degree or relevant experience required; MBA or MS Degree a plus. II. Experience (Type & Length): Minimum 5-7 years' project management / systems implementation experience.  Experience in the delivery of applications within the healthcare environment required. III. Software/Hardware: Strong working knowledge of MS Project, Excel, Visio, and PowerPoint. IV. License/Certification: Project Management Certification a plus - PMP.

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